- //ADJUSTMENTS AND REQUESTS
Brooklyn Shoe Space
87 Richardson Street 3rd Floor, Unit 300G
Brooklyn NY 11211 ***IF YOU ARE OUTSIDE THE EU OR OUTSIDE THE US, YOU MUST SHIP YOUR RETURN OR EXCHANGE TO THE US ADDRESS AS A RETURN OF GOODS SOLD Returns accepted in Spain only from EU countries. All others must ship to the US, contact us for any details. ***
For Refunds Requests, please go HERE.
For Adjustments or Special Requests, please go HERE.
I don’t usually take the time to write reviews unless I 100% feel like you need to know my opinion.
The face is this shoe company is a 10/10 all around. I’m a sucker for handmade goods because I love how it usually allows you to meet the artist directly.
Although this is an online store - the customer service is AMAZING. I’ve had to email customer support for help and got connected with Faye. I didn’t know who she was at first until I took a good look at my shoe bag - the blurb was signed off by “Faye and all.”
As a customer nothing makes me feel better than knowing someone from the company actually cares…. Let alone the person who cares is on a managerial position.
Anyways, I’m not guaranteeing your shopping experience. Just saying, they care about what they create and how it’s releasing into the world. I feel like my shoes a piece of art.